Terms of Service

By creating an account or using Aipa, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our service.

Aipa is a personal AI assistant that builds your Nexus and uses it to answer you. Your Nexus is the information Aipa keeps about you and your life, built from what you tell it and from what an AI you connect sends it. The service includes: • An AI assistant that runs on AI models we choose • Your Nexus • The Atlas, the part of the app where you see what is in your Nexus and can edit entries • On the Connect and Pro plans, a way to connect an AI assistant you already use

To use Aipa, you must: • Be at least 13 years old • Provide accurate and complete registration information • Maintain the security of your account credentials • Notify us immediately of any unauthorized access Aipa is not offered in mainland China, Cuba, Iran, North Korea or Syria. You are responsible for all activity that occurs under your account.

Free: $0 Sign up with an email address. No credit card required. You get Aipa's own assistant and your Nexus, with a small weekly usage allowance. Connect: $5 a month or $50 a year You connect an AI assistant you already use to your Aipa account. Your AI holds the conversation, under your own account with its provider. Aipa keeps your Nexus and answers what your AI asks about it, and may use its own AI to do that. Use from your own AI does not count against a usage allowance. We may slow or limit excessive use to prevent abuse. Connect also includes a small amount of Aipa's own assistant in the app: the same weekly allowance as a Free account. Pro: $20 a month or $200 a year Aipa's own assistant with a larger weekly usage allowance. You can also connect your own AI. Extra usage (Pro only): $5 each A one-time purchase that adds as much usage as one weekly allowance. It is a balance on your account, used only after your weekly allowance runs out. Each purchase stays available for 12 months from the day you buy it. An account can hold up to 10 unused at a time. If you leave Pro, what is left stays on your account until it expires, and you can use it again once you are back on Pro. Usage allowances are set to give fair value for the price. We may adjust them as the cost of running AI models changes. We give existing subscribers 30 days' notice of a price change. If you subscribed at an earlier price, you keep that price until you change plans.

Billing: Paid subscriptions are billed in advance, by the month or by the year. Your billing period begins on the day you subscribe. Your subscription renews automatically at the end of each period until you cancel. Cancellation: You may cancel at any time in your account settings. Cancelling stops the next charge. It does not refund the period you have already paid for. You keep your plan until that period ends. Deleting your account: Deleting your account cancels your subscription and stops all future charges. Your access ends at once, because the account no longer exists. Deletion does not refund what you have paid. Refunds: Payments are not refundable. This applies to monthly plans, annual plans and extra usage. An annual plan costs less than twelve monthly payments because you commit to the year. We may make an exception when you ask. For example, if you bought an annual plan by mistake and have used little of it, we may move you to a monthly plan or refund you in full. If you have used the service, we review the request, and any refund takes into account what your use has cost us. Exceptions are ours to decide, one request at a time. Write to support@aipa.io. Extra usage is not refundable once any of it has been used. Extra usage you have not used is not refunded for going unused. It stays on your account for 12 months from the day you bought it. If you bought it by mistake, write to support@aipa.io and we will look at it. If we close a paid account for a reason other than fraud, misuse or breaking these terms, we refund the unused part of what you paid. See Suspending or Closing an Account. If you believe you were charged in error, write to support@aipa.io. If the law where you live gives you a refund right that cannot be waived, these terms do not take it away.

You agree not to use Aipa to: • Violate any applicable laws or regulations • Infringe on the intellectual property rights of others • Generate or distribute harmful, abusive, or illegal content • Attempt to circumvent usage limits or security measures • Interfere with or disrupt the service • Use the service for any form of spam or unsolicited communication • Share your account credentials with others We may suspend or close an account that breaks these terms. See Suspending or Closing an Account.

If your account is configured to use your own API keys (a legacy BYOK arrangement no longer offered to new subscribers), you are responsible for: • Maintaining the security of your API keys • Complying with the terms of service of your chosen LLM provider • Any charges incurred through your API keys We encrypt your API keys and use them only to make requests on your behalf. We are not responsible for charges you incur with third-party providers.

Your Content: You retain ownership of the content you create and of your Nexus. By using Aipa, you grant us a limited license to process your content as necessary to provide the service. Our Service: Aipa, including its design, features, and underlying technology, is owned by us and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of our service.

Aipa relies on other companies to run the service. We choose the AI models that run Aipa's own assistant, and we may change them at any time. The companies that receive your data today, and what each one receives, are listed in the Privacy Policy. If you connect your own AI assistant, it is provided by a company you chose, under your agreement with that company. What it reads from your Nexus is sent to it at your request. What it sends to Aipa is processed by Aipa's systems, including the AI models we use, and stored in your Nexus. User-Connected Integrations: You may connect third-party services (e.g., Spotify, Home Assistant) to Aipa. These connections are initiated by you and governed by the terms of the respective service. We are not responsible for the actions or availability of these services. Your use of Aipa is also subject to the terms and policies of these providers. We are not responsible for the actions or policies of third-party services.

Aipa is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to: • Warranties of merchantability or fitness for a particular purpose • Warranties that the service will be uninterrupted, secure, or error-free • Warranties regarding the accuracy or reliability of AI-generated responses AI responses may be inaccurate, incomplete, or inappropriate. You should not rely on Aipa for medical, legal, financial, or other professional advice. If a reply is offensive or harmful, report it with Report under that reply in the app, or write to support@aipa.io, and we will review it.

To the maximum extent permitted by law, Aipa and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: • Loss of profits, data, or goodwill • Service interruption or data loss • Costs of substitute services Our total liability for any claims arising from your use of Aipa shall not exceed the amount you paid us in the 12 months preceding the claim.

You agree to indemnify and hold harmless Aipa and its operators from any claims, damages, or expenses arising from: • Your use of the service • Your violation of these terms • Your violation of any third-party rights

You can close your own account at any time in Settings. We may suspend or close an account when we judge it necessary. That judgment is ours alone. These are the usual reasons, though not the only ones: • Use that strains the service or puts it at risk • Automated or bulk use that Aipa is not meant for • Signs of fraud, or a payment that fails or looks likely to fail • Breaking these terms • A free account that has gone unused for a long time • A legal requirement Where there is a risk to the service or to other people, we may act at once and without notice. We may tell you the reason. We are not required to, and we will not where explaining would help someone get around our protections. We do not close accounts for inactivity automatically. It is something we may do, and only to free accounts. Paid time. If we close a paid account for a reason other than fraud, misuse or breaking these terms, we refund the unused part of what you paid. If we close an account for fraud, misuse or breaking these terms, there is no refund. We do not charge a suspended account. While an account is suspended its billing is paused, or its plan is cancelled. Your data. When we suspend or close an account, we keep its data for 180 days. This includes an account closed after a payment failed, and a free account closed for inactivity. During those 180 days you can ask us to delete the data, or to send you a copy, and we will. Write to support@aipa.io. After 180 days we may delete it. If you delete your own account, your data is deleted right away, after you confirm the warnings shown, as the Privacy Policy describes.

We may update these Terms of Service from time to time. We will notify you of significant changes by email or through the service at least 30 days before they take effect. Your continued use of Aipa after changes take effect constitutes acceptance of the updated terms.

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of Aipa shall be resolved in the courts of Delaware.

For questions about these Terms of Service, contact us at support@aipa.io.