Privacy Policy

We collect information you provide directly to us: • Account Information: Email address and password when you create an account. • Payment Information: Processed securely by Stripe. We do not store your full credit card number. • Conversations: The messages you send and receive through AIPA. • Nexus: Structured information extracted from your conversations (people, places, projects, preferences, and their relationships). • API Keys (BYOK plan only): Your API keys are encrypted and stored securely. We use them only to make requests on your behalf.

We use your information to: • Provide, maintain, and improve AIPA's services • Build and maintain your personal Nexus • Process payments and send transaction confirmations • Send service-related communications (account updates, security alerts) • Respond to support requests We do not use your conversations or Nexus to train AI models. Your data is yours.

All Plans: Your conversations are processed through our servers to build and maintain your Nexus. We store your conversation history and generate embeddings to enable semantic search and memory features. This data is stored in our database systems. Managed Plans: We handle the LLM (AI model) requests on your behalf using our API keys. The cost of AI processing is included in your subscription. BYOK (Bring Your Own Keys): LLM requests are made using your own API keys, meaning you pay your chosen provider (OpenAI, Anthropic, etc.) directly for AI processing costs. Your conversations still pass through our servers for Nexus processing and storage. In both cases, your Nexus, conversation history, and embeddings are stored on our servers to provide persistent memory across sessions.

We use the following third-party services: • Stripe: Payment processing. See Stripe's Privacy Policy. • OpenAI: LLM provider for Managed plans. See OpenAI's Privacy Policy. • Anthropic: LLM provider for Managed plans. See Anthropic's Privacy Policy. If you use BYOK, your data is subject to the privacy policy of whichever LLM provider you choose to use.

We implement industry-standard security measures to protect your data: • All data is encrypted in transit (TLS/HTTPS) • Sensitive data is encrypted at rest • API keys are encrypted using strong encryption algorithms • We regularly review and update our security practices No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

You have the right to: • Access: View your Nexus and account information at any time within the app. • Export: Download your Nexus in standard formats at any time. • Delete: Request deletion of your account and all associated data by contacting us at hello@aipa.io. • Update: Modify your account information through your account settings. Upon account deletion, we will remove your data from our active systems within 30 days. Some data may persist in backups for a limited period.

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal or regulatory purposes.

We use essential cookies to keep you logged in and maintain your session. We do not use third-party tracking cookies or advertising cookies.

AIPA is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the service. Your continued use of AIPA after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us at hello@aipa.io.